IT Service Engineer - Aviation Software (all genders)

Pascalstraße 35, 52076 Aachen, Deutschland
Full Time
January 11, 2025
Hybrid

In our "Aviation" division, we are looking for communicative IT career starters. As a successful candidate, you can expect, among other things, varied topics, national and international customers, and various software products configured to create customized customer solutions.

What you can move with us:
  • With your expertise, your primarily responsibilities will be to provide technical IT-Support to our customers during the implementation, installation, and configuration phases. This includes customer support for the use and maintenance of our Industry 4.0 software product family
  • Together with your colleagues in a cross-functional team, you will support a close customer base with specific contact persons
  • In doing so, you will provide important technical support regarding the customer's production-critical infrastructure
  • You will be responsible for the coordination and implementation of complex updates and analyze possible faults in our customer systems via remote maintenance in close cooperation with our development department
  • You will actively shape the conceptual design and implementation of process and product improvements
  • We can provide the opportunity to work in our offices in Atlanta or Singapore after a successful orientation period at our headquarter in Aachen / Germany
What you bring along:
  • Completed training as an IT specialist in system integration or a degree in the field of (business) informatics, mathematics or similar
  • Career starters are welcome, 2-3 years of professional experience e.g. as IT-Support Specialist, IT Customer Support or Software Support Engineer, are a plus
  • Confident in working with Windows and Linux operating systems and Office applications
  • Experience in BATCH/PowerShell programming, Oracle, and PostgreSQL databases (SQL) and cloud experience is an advantage
  • First experiences with remote maintenance connections and virtual machines are a plus
  • Customer centric work ethic, good communication skills, and a solution- as well as customer-oriented work style
  • Good German language skills, (min. B2) as well as fluent written and spoken English skills
How we value your work:
  • Flexible working hours, up to 75% remote work, workation, sabbatical
  • U3 daycare as well as childcare subsidy
  • Urban Sports Club membership and other health/sports offers e.g. bike leasing
  • Long-term development prospects with a wide range of further training opportunities
  • Varied, healthy and subsidized lunch in our canteen
  • Large INFORM summer party, company and team events as well as a Christmas party
Contact person:

Sarah Theißen . sarah.theissen(at)inform-software.com . Tel. +49 (0) 2408 9456 0

Apply now

WHO WE ARE

<START CAREER MODE>
We are INFORM. For over 50 years, we have been developing software solutions for intelligent process optimization based on artificial intelligence and operations research. From our modern campus in Aachen, remotely or from abroad - more than 1000 employees work every day with passion, ambition and expertise to drive great things forward together as a team. And always with their finger on the pulse of time.
All genders are welcome! <PRESS START>

WORK AND LIFE IN BALANCE

NEW WORK

With us, you not only enjoy maximum flexibility in your work (up to 100% remote work), but through workation you also have the opportunity to work from where others go on vacation. We also offer you the option of a time-off account.

FITNESS AND HEALTH


The health of our employees is close to our hearts. That's why we organize annual health and sports events. We also offer psychosocial consultations. You can also participate in the next company run or take advantage of our offers, such as discounted membership in the Urban Sports Club or massages.

INFORM-GREENHOUSE

Whether specific trainings, e.g. on the topic of AI, language courses or an intrapreneurship program - with us you have a variety of opportunities to develop both personally and professionally.

FINANCIAL SECURITY

Participate in the success of INFORM or enter into a company pension plan. 

FLEXIBLE WORKING

Enjoy flexible working structures without core working hours on a basis of trust as well as individual part-time models. 

BIKE LEASING

Take advantage of bike leasing and not only improve your health, but also promote a more environmentally friendly mobility.

EXCELLENT WORKING ENVIRONMENT

You can expect an open and inspiring working atmosphere with helpful colleagues and strong team cohesion.

MODERN CAMPUS

Our campus in Aachen offers an inspiring environment to work and stay: from modern office concepts to a canteen with healthy and subsidized meals and beautiful terraces with nature views to a barbecue area for team events.

FAMILY FRIENDLY CULTURE

Take advantage of a daycare on the campus and supportive childcare subsidies. Options such as a parent-child room and summer games for the INFORM kids are designed to provide additional targeted relief for parents.

ENOUGH PARKING SPACE

Away from the inner-city hustle and bustle of Aachen, a beautiful campus awaits you with ample parking facilities as well as underground garages with e-charging stations - also for private use.

EVENTS

Cheer on your joint successes with your colleagues at the next Christmas party or the big summer party. Or look forward to the upcoming team trip. It's all part of our corporate culture.

WORKING ON TOPICS OF TOMORROW

With us, you will work on future topics in the AI environment in a self-organized manner. You have the opportunity to bring in your own ideas, to realize them and to make big things happen together with your team.

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VISIT OUR CAREERS PAGE AND LEARN MORE ABOUT #WORLDOFINFORM


Watch the video and see what our culture is like. On the INFORM career page you will find many more insights and information that you should not miss. Have fun exploring.

INFORM CAREER PAGE

WHAT EMPLOYEES AND APPLICANTS SAY ABOUT US

The satisfaction of our employees and applicants is our top priority. Regular feedback is extremely important to us, because it is the only way we can continuously improve ourselves, our working conditions and internal processes, such as our application process.

READ OUR REVIEWS

WHAT WE STAND FOR

COMMUNITY

Community is not just a word. It is our understanding that you can only reach your goal as a team. A "together-everything-is-better" approach that includes all employees. From the boss to the trainee. We are all INFORM. And only together are we a Team Winner.

DIVERSITY

For us, diversity means the perfect mix of people and skills. In order to optimally adapt to every circumstance and successfully master every challenge, we consist of different business units with different solutions.

PROMOTION

We are forward-looking and courageous. We are open to new things and hungry for success. We always want to make existing things even better and value the meaningfulness of our work. No matter what lies ahead, we go for it and look for people who will go ahead with us.

FOLLOW US ON SOCIAL MEDIA

Excellent
4.68/5 (1228)